This course will further participants’ understanding of Alzheimer’s and other dementias and what differentiates these conditions from normal aging. Participants will learn communication strategies to provide phone support to someone living with early-stage dementia. Participants will learn about the impact that dementia can put on caregivers in order to prepare for empathetic phone interactions.  Participants will learn about the role of the Alzheimer’s Association® in the fight against the disease and accessible resources to assist this population.