In this webinar, attendees heard about
the Disabled American
Veterans (DAV) caregiver support program and the free services offered by this
trusted organization. They learned how to navigate and connect with DAV’s inventory of
no-cost resources and services for veterans and their caregivers. Additionally,
a program representative shared specific examples of how DAV and the DAV
Auxiliary team have helped veterans and their caregivers as they navigate the
often-difficult adjustment to civilian life.
This webinar was held in May 2024.
This webinar aims to provide a foundation to understand the basics of
Alzheimer's and dementia, the importance of early detection and the diagnostic
process, and current FDA approved treatments for Alzheimer's. You will hear
about the challenges and stressors caregivers experience and also gain an
understanding of the role of the 24/7 Helpline and when to refer your clients
for support.
Join the National I&R Support Center and our partner, the National Council on Independent Living, for a presentation on key trends and developments in Information & Referral/Assistance services. This webinar draws on findings from the 2023 Aging and Disability I&R/A National Survey. This comprehensive survey explored the landscape of I&R/A services in areas such as staffing, referrals and unmet needs, partnerships, standards, training, and more.
This webinar was held in November 2023.
This course will further participants’ understanding of Alzheimer’s and other dementias and what differentiates these conditions from normal aging. Participants will learn communication strategies to provide phone support to someone living with early-stage dementia. Participants will learn about the impact that dementia can put on caregivers in order to prepare for empathetic phone interactions. Participants will learn about the role of the Alzheimer’s Association® in the fight against the disease and accessible resources to assist this population.
Advancing equity is a guiding principle for many programs that serve individuals and families, from gathering diversity data to addressing disparities in access to programs that meet social and health needs. Join this webinar for cross-system learning on advancing health equity. NORC at the University of Chicago is undertaking several important projects to understand how state Medicaid agencies are advancing health equity and will present findings on state Medicaid efforts in areas including:
- The extent to which social determinants of health are documented in state Medicaid data and state strategies for creating an environment that supports the documentation of that data,
- The state of race, ethnicity, and language data collection and state strategies for improving the collection of this data, and
- A framework for how state Medicaid agencies can advance health equity within their own programs and promote Medicaid system transformation towards health equity.
This webinar was held on June 29, 2022.
Does your agency serve callers who are blind, low-vision, or losing vision? Join this webinar to hear from the National Federation of the Blind (NFB), the nation’s largest and oldest organization of blind Americans with affiliates in all fifty states plus the District of Colombia and Puerto Rico. The NFB offers information, community, programs, and resources to people who are blind and those losing vision, including older adults. Learn about the types of inquiries that individuals reach out for help with; programs and resources through NFB; and examples of solutions for everyday living in the community.
Presenters:
- Danielle McCann, Social Media Coordinator, National Federation of the Blind
- Norma Crosby, President of the National Federation of the Blind of Texas and Secretary of the National Federation of the Blind Executive Board
- Sandy Halverson, Coordinator of the Silver Bells Seniors Program in Virginia
This webinar was held May 26, 2022.
Over a full lifetime many individuals may experience traumatic events. Trauma-informed care is a critical approach to engaging with individuals that recognizes and responds to the impact and risk of trauma. Having a workforce that is trained on trauma-informed care can help diminish the potential for triggers and improve both quality of care and quality of life. In this webinar, program leaders from Texas Health and Human Services describe a three-part training series on person-centered, trauma-informed care for Texas’ aging service providers. While this training, informed by the needs and experiences of Holocaust survivors, was developed for service providers, the care techniques and methods are best practices that improve the quality of care of all older adults. At all levels of engagement, understanding trauma-inducing situations and triggers can help create respectful methods of service delivery.
This webinar was held on February 24, 2022.
The National I&R Support Center hosted a webinar on the Christopher & Dana Reeve Foundation Paralysis Resource Center. The Reeve Foundation's Paralysis Resource Center (PRC) promotes the health and well-being of people living with a spinal cord injury, mobility impairment, and paralysis by providing comprehensive information, and resources and referral services. This webinar teaches attendees about the Paralysis Resource Center, including the Center's I&R services; resources on spinal cord injury, paralysis and mobility related disabilities; peer support program; and the needs of individuals and families served by the Center. This webinar was presented by Bernadette Mauro, Director of Information and Resource Services.
The webinar was held on April 12, 2016.
Guardianship is a key but complicated issue that aging and disability I&R/A specialists address in their work with consumers, family members, and caregivers. This training covers the basics of guardianship including the process of becoming a guardian, responsibilities of the guardian, the difference between guardianship and powers of attorney and a discussion on when a guardianship may be necessary. To help I&R/A specialists gain more insight into guardianship issues, our presenter, Kim Grier, Adult Guardianship Specialist, Georgia Department of Human Services, shares her expertise on this topic.
This webinar was held on August 14, 2016.
I&R/A professionals across the country are receiving more calls for assistance from individuals with mental health conditions, often in conjunction with other complex needs. At the same time, mental health services are among the most frequently reported unmet service needs. This webinar discusses serving older adults with mental health conditions and capacity-building initiatives for this population. Our presenter, Jocelyn Chen Wise, serves as Project Director at the Fuqua Center for Late-Life Depression, an initiative of the Division of Geriatric Psychiatry at Emory University. As Project Director, Jocelyn provides support for community projects including the Fuqua Center’s work in affordable senior housing, and she serves as a social worker in the outpatient geriatric psychiatry clinic to assist individuals and families navigating mental health and aging resources.
This webinar was held January 19, 2018.
Serving veterans and caregivers with information, referrals, assistance and other supports is an important component of work within aging and disability networks. This webinar discusses resources for caregivers of veterans. The Department of Veterans Affairs (VA) Caregiver Support Program offers a menu of services to support family members and friends who care for Veterans at home and in their communities. The VA Caregiver Support Line is a national call center staffed by licensed social workers, who provide information and assist caregivers and Veterans in accessing services and supports through the VA. Our presenter was Christy Reynolds, LMSW, Program Coordinator with the VA Caregiver Support Line.
This webinar was held June 12, 2018.
This webinar discussed retirement issues and referrals. Around 10,000 individuals reach retirement age every day in the U.S. Retirement can bring new opportunities but can also raise concerns and issues with retirement plans for workers, retirees, and their families. This webinar covers the basics of retirement plans, common issues experienced by retirees and family members, resources that promote retirement security, and referrals for pension counseling and help. Our presenter was Emily Spreiser, Legal Program Director, Pension Rights Center.
This webinar was held November 7, 2018.
Assistive Technology Act Programs increase access to, and acquisition of, assistive technology (AT) devices and services for individuals with disabilities and older adults. Programs support a continuum of AT services, from public awareness and information and assistance to loans and reuse programs. This webinar discusses the Assistive Technology Act, state programs and services, and ways that AT can be useful to individuals across the lifespan.
This webinar was held April 23, 2019.
Do you know how to talk to your clients about communicating with a person living with dementia (PLWD)? Do you know what resources are available for caregivers and PLWDs? Individuals living with dementia tend to experience behavioral symptoms and behaviors that can be challenging during the course of the progression of the disease. This webinar discusses person-centered care strategies for effective communication and challenging dementia-related behaviors. During this webinar, attendees learn more about the resources for caregivers and PLWDs provided by the Alzheimer’s Association.
This webinar was held September 17, 2019.
The identification and sharing of promising practices can help strengthen our understanding of successful outreach strategies. During this webinar, participants heard from ADvancing States and NCOA’s 2019 Innovations in Benefits Outreach contest awardees. Presenters shared about their state and local outreach practices to engage, educate, and assist individuals in need of benefits assistance. The New Jersey Division of Aging Services shared about NJSave and Feeding the Gulf Coast provided information about their senior food bag program.
This webinar was held November 19, 2019.
The effects of traumatic brain injury (TBI) can lead individuals living with TBI and their families to seek information and assistance for a variety of needs. During this webinar, participants strengthened their knowledge of TBI, the role of state TBI systems and programs, and I&R services for this population. Along with a national overview, this webinar featured two state TBI programs that have robust I&R systems for the people living with TBI and have partnered with other state agencies to broaden the reach of their programs.
This webinar was held on January 15, 2020.
Do you know the unique needs of people with spinal cord injury (SCI), traumatic brain injury (TBI), and burn injury? Are you seeking trusted strategies and user-friendly resources to support those living with these injuries and their families? This webinar explored what it is like to have an SCI, TBI, or burn injury. Panelists showcased the variety of free research-based resources that the Model Systems Knowledge Translation Center (MSKTC) has developed in collaboration with the SCI, TBI, and Burn Model System researchers. Both the MSKTC and Model Systems are funded by the National Institute on Disability, Independent Living, and Rehabilitation Research, Administration for Community Living, U.S. Department of Health and Human Services.
This course reviews the role of state and local practices in benefits outreach and enrollment for older adults and individuals with disabilities. Participants will learn about core benefit programs and challenges to accessing benefits. This course also describes sources of information trusted by older adults and persons with disabilities and identifies effective outreach strategies using those information channels. Participants will learn about state and local practices for ensuring individuals are connected to potential benefits, as well as opportunities to adjust benefits outreach and enrollment during crises and emergencies.
This course was developed with support from the National Council on Aging (NCOA) under a grant from the U.S. Administration for Community Living (ACL).
As the population
of older adults grows, increasing numbers of older adults in three distinct
categories might require the services of mental health, substance abuse, and
aging systems in the future: (1) older adults with mental health conditions;
(2) individuals who develop late-life mental health conditions; and (3) persons
living with dementia and co-occurring treatable mental health conditions or
substance abuse disorders. Aging, disabilities, and mental health network
professionals are invited to watch the recordings of this webinar training series on behavioral
health crisis management for older adults to strengthen knowledge and skills to
meet the current and future needs of older adults with, or at risk of
developing, mental illness. This training series emphasizes digital service
delivery where digital is defined as any type of technology ranging from
telephone, text messaging, smartphone apps, videoconference, videogames, and social
media to virtual reality.
This training provides an overview of key competencies needed for aging and disability I&R/A professionals and provides preparation for the Inform USA Certification exam for Community Resource Specialists in Aging/Disabilities (CRS-A/D). The training course covers the following content: the fundamentals of information and referral (I&R); details of the Inform USA certification exam; the I&R/A process; key communication techniques; highlights of the Inform USA Standards and Quality Indicators for Professional Information and Referral; an overview of I&R/A and the Aging/Disability Networks; information on aging and disability programs and services; and practice exam questions. For more information on Inform USA Certification, including how to apply to take a certification exam, visit Inform USA by clicking here.