Connection is at the heart of human interaction. Over the course of the pandemic, many agencies have launched or strengthened telephonic support programs to provide connection and reassurance to older adults, people with disabilities, and caregivers. Join this webinar to hear from two such programs – the Tennessee Care through Conversation program and Keeping Independent Seniors Safe (“KISS”) operated by Valley Area Agency on Agency. Learn about key program elements, volunteer engagement, and impacts and stories. Take away ideas and lessons that can inform your agency’s own initiatives.

Presenters:

  • Sidney Schuttrow, Director of Volunteer Engagement, Tennessee Commission on Aging and Disability
  • Patti Kerns, Director of Eligibility and Outreach, Valley Area Agency on Aging, Michigan

This webinar was held January 25, 2022.