Communication is at the heart of Information and Referral. I&R professionals communicate with individuals, families, and community members every day. I&R specialists know the power of words. Join this webinar to learn about Reframing Aging and communication practices that advance age-inclusive language. Reframing aging promotes aging as a part of the human experience that engages all of us.
This webinar was held in October 2023.
Many information and referral programs hear from callers who are lonely
or socially isolated. Whether frequent callers or individuals reaching out for
the first time, I&R programs are often a point of connection for people
experiencing social disconnection. Join this webinar to gain greater insight
into key trends on the issues of social isolation and loneliness. Learn about
the Systems Approach of Cross-sector Integration and Action across the Lifespan
(SOCIAL) Framework and how this model addresses critical intersections that
impact social connections. Come away with ideas and possible strategies for
your community. This webinar will also highlight a national initiative to leverage
collective efforts, resources, and activities to increase social connections in
the U.S.
This webinar was held on April 26, 2023.
I&R agencies serve many individuals with complex needs but programs to support individuals at the intersection of mental health and other needs such as affordable housing may not be available. In this webinar, attendees learn about the Atlanta Regional Commission’s innovative Behavioral Health Coaching Service for older adults who are at risk of eviction. Behavioral health coaching helps older adult residents in metro Atlanta’s affordable housing communities better manage behavioral health conditions such as depression and dementia, and reduce the risk of eviction, while improving quality of life. Gain insight into the program’s components and outcomes and hear about the Housing and Services Resource Center launched through a partnership between the U.S. Department of Health and Human Services and the U.S. Department of Housing and Urban Development.
This webinar was held on November 16, 2022.
Connection is at the heart of human interaction. Over the course of the pandemic, many agencies have launched or strengthened telephonic support programs to provide connection and reassurance to older adults, people with disabilities, and caregivers. Join this webinar to hear from two such programs – the Tennessee Care through Conversation program and Keeping Independent Seniors Safe (“KISS”) operated by Valley Area Agency on Agency. Learn about key program elements, volunteer engagement, and impacts and stories. Take away ideas and lessons that can inform your agency’s own initiatives.
Presenters:
- Sidney Schuttrow, Director of Volunteer Engagement, Tennessee Commission on Aging and Disability
- Patti Kerns, Director of Eligibility and Outreach, Valley Area Agency on Aging, Michigan
This webinar was held January 25, 2022.
Helping individuals achieve their goals for inclusion, participation, and community living may call for I&R/A specialists to assist and empower inquirers to request accommodations and understand their rights under the Americans with Disabilities Act, as well as help to ensure the ADA compliance of their agencies’ I&R/A services. This webinar discusses how the resources and training of the ADA National Network can assist you in this work. This webinar provides an overview of the ten regional ADA centers and their activities, reviews the basics of ADA civil rights protections, and highlights how the ADA applies to older adults with age-onset disabilities. Our presenter was Michael Richardson, Director of the Northwest ADA Center.
This webinar was held on August 8, 2017.
This webinar discusses volunteer caregiving programs that help promote the health, well-being and independence of older adults and people with disabilities. Over 650 programs are located throughout the United States, including the territories of Guam and Puerto Rico. Whether it's a ride to the doctor, picking up groceries/pharmaceuticals, paperwork, or changing a lightbulb, older adults and people with disabilities benefit from a volunteer who lends a helping hand. This webinar, which reprised an AIRS conference workshop, teaches participants how to identify the contact for the nearest volunteer caregiving program in their area; understand the types of services available through Volunteer Caregiving; and make appropriate referrals to their local volunteer caregiving organization. Our presenters were Tammy Glenn, Acting Executive Director and Vice President for the National Volunteer Caregiving Network (NVCN), Jim Archer, NVCN Trustee, and Paula Marrone-Reese, National LEAD Ambassador.
This webinar was held September 20, 2018.
As part of an Administration for Community Living (ACL)-funded project focused on home modification, ADvancing States and the University of Southern California (USC) Leonard Davis School of Gerontology hosted this webinar on the role of the home in promoting aging in place and community. During this webinar, presenters review the fundamentals of home modification, explain different types of agencies and funding sources that offer home modification services, and cover practical skills to use when an older adult or caregiver needs to address fall and safety hazards in the home.
This webinar was held May 16, 2019.
Transportation is one of the most frequently requested services in I&R conversations, and is a foundation for community living. At the same time, I&R specialists may be challenged to connect individuals to transportation options. This webinar discussed the resources of the National Aging and Disability Transportation Center (NADTC), which works to promote the availability and accessibility of transportation options for older adults, people with disabilities and caregivers. Participants also learned about the new national “Every Ride Counts” campaign to support local community efforts to promote transportation programs. NADTC is a program of the Federal Transit Administration administered by Easterseals and the National Association of Area Agencies on Aging (n4a).
This webinar was held June 25, 2019.
Most older adults want to stay in their homes for as long as possible. Home maintenance is an important part of achieving this goal. This webinar described Here to Stay: Home Upkeep for All™, a new AARP Foundation program sponsored by The Hartford. Here to Stay provides tools and advice to make preventive home maintenance easier and more cost-effective for older adults through interactive online tools and in-person workshops in select communities. Participants learned ways to utilize Here to Stay resources to empower senior homeowners in their community to age more safely, cost-effectively, and confidently at home.
This webinar was held February 11, 2020.
This webinar reviewed the basics of supported decision-making and provided practical examples on how to advance its use in the lives of for older adults. Tools and tips from this webinar can help older adults in care planning. Presenters: Rebekah Diller, Clinical Professor of Law at Cardozo School of Law, and Morgan Whitlatch, Legal Director at Quality Trust.
How much does it cost an older resident in your state to live independently and cover their expenses? During this webinar, attendees learned about the Elder Index, a tool that measures cost of living for older adults in every state and county in the U.S. The COVID-19 pandemic will have long-lasting implications for the financial security of older people, and for information and service needs on the state and local level. This webinar discussed how the Elder Index can inform your planning and evaluation.
The home environment plays an important role in aging in place. However, the extent to which State Units on Aging (SUAs) contribute to maximizing access to home modification and repair (HMR) has not been well understood. With support from the Administration for Community Living and in partnership with ADvancing States, the University of Southern California Leonard Davis School of Gerontology surveyed state and territorial agencies on aging and disabilities to develop a knowledge base of state HMR activities for older adults and persons with disabilities. This webinar featured the findings from the 50 SUA respondents, and provided examples of the challenges, opportunities, and successes related to maximizing older adults’ access to HMR polices, programs, and funding sources at the state level.
Affordable housing is a basic human need that many older adults and people with disabilities struggle to find and keep. This training is designed to give an overview of the types of affordable housing that are available to older adults and people with disabilities, and was developed in association with LeadingAge, an organization that focuses on applied research, advocacy, education, and community-building to advance housing and services for people as they age. This course will assist participants to understand differences between housing and other human services programs; understand who administers affordable housing locally and how to connect to them; and understand the basics on evictions, and eviction prevention resources.
