This iQ course on Step 4: Grow and Develop builds upon the previous Steps 1, 2, and 3 iQ courses on the HCBS Business Acumen Center’s Toolkit. This course will describe how to capitalize on new business opportunities. Financial stability, good human resources (HR) practices, solid business processes, effective use of technology, and accurate financial reporting prepares your organization for growth and development. This course will help participants consider: who you want to pay for the services you offer; how to establish relationships with new payers; how to identify what is important to the potential payer; how to describe your value proposition; how you can get your foot in the door; how reimbursement will be structured; and more.